Help Center
Plain answers to common tech questions. Can't find it? Call us.
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Popular answers
- How to spot a scam text or email
Six signs a message is not what it claims to be, and what to do instead.
- I clicked a link in a strange message. What now?
Stay calm. Here are the steps to take right now, in order.
- A pop-up says my computer has a virus and to call a number
This is a trick. Do not call. Here is how to close it safely.
- How to make the words bigger on an iPhone or iPad
Make the writing on your screen easy to read, in a few taps.
- My printer says it is offline or will not print
Simple checks to get a printer working again, one at a time.
- Setting up a password manager
A safe place to keep your passwords, so you only remember one.
Browse by topic
Scams and safetyStrange messages, pop-ups, and what to do if you clicked.4 articlesiPhone and iPadSettings, text size, photos, and calls.1 articlePasswords and accountsKeeping your accounts safe and getting back in.1 articlePrintersPrinting, scanning, and staying connected.1 articleAbout our visitsWhat happens when a Helper comes over.1 article
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We will never ask to connect to your computer, never ask for a code, and never ask you to buy gift cards.
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