Got a strange text, email, call, or pop-up?
You are not in trouble, and you do not have to act right now.
First, three things not to do
Take a breath. Nothing has to happen yet.
- Don't click any links in it.
- Don't call a phone number it gives you.
- Don't pay anything or buy gift cards.
What to do next
- Take a picture of itA screenshot works. If you are not sure how, take a photo of the screen with another phone.
- Send it to us, or callEmail the picture to check@hometowntechhelp.com, or call (540) 613-1472.
- We tell you what we thinkA real person looks at it and replies with one of three answers: “Looks like a scam,” “Suspicious,” or “We can't confirm this is safe.” We also tell you what to do next.
- Already clicked or paid?Call us right away. You can also read what to do if you clicked a strange link.
We will never tell you a message is safe just to make you feel better. When in doubt, contact the company using a number you already have.
Call us. A real person answers.
(540) 613-1472